East Tennessee HVAC and Plumbing

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ABOUT OUR COMPANY

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East Tennessee HVAC & Plumbing, Inc. is a Family owned and operated Company with over 30 years experience in the HVAC and Plumbing business and has been proudly serving Monroe County and the surrounding area since 2002.   East Tennessee HVAC & Plumbing, Inc. is a licensed and insured company that specializes in residential & commercial applications, both new and replacement installations and we service all makes and models of HVAC and refrigeration equipment.  More importantly, we are committed to providing the best heating, air conditioning and plumbing service possible to our customers in Monroe County and the surrounding area.  Our team is committed to making your experience with East Tennessee HVAC & Plumbing, Inc.  a pleasant one with on-time exceptional customer service.  We are in business to serve you, our Customer, not equipment.  We are committed to your satisfaction, which means we strive to make you 100% happy with our services.  This also means that we take extra precautions to leave your home clean and orderly, for example, we will always clean up after ourselves so that you won’t have to and we will always wear medical shoe covers in your home; they may not be fashionable, but your carpet & floors will stay clean!

Our team is dedicated to offering service long after your system has been installed because we want our customers to have the best service available to maintain maximum comfort and efficiency.  In fact, did you know over 90% of our work comes from referrals from Satisfied Customers?  That’s why we have introduced our REFERRAL REWARDS program, so that we can reward our customers that send more business our way.

East TN HVAC & Plumbing is educated and experienced in providing the exact products that fit your needs. If the system is too small, you won’t have the optimal heating and cooling efficiency, so the system will be running all the time and end up costing you more year after year. If the system is too large, it will cycle too often, causing hot and cold spots and you’ll be spending more than you need. East TN HVAC & Plumbing, Inc will match the perfect system to your home, and guide you through the selection process so you can feel comfortable and confident that your selection is the perfect solution for your home comfort needs, and your budget.  When your home heating and cooling system needs upgrading or replacing, you can trust East TN HVAC & Plumbing, Inc, a licensed, insured York Dealer to handle the job for you.

Whether you are replacing parts of an older system or upgrading to a new system, you can feel comfortable knowing our trained and certified techs are working with you in mind. We take pride in offering Yorkproducts as they are the best brand on the market, and we back it up with the best installation and service. When one of our specialists visits your home, you can rest assured that we’re going to give you our best, because our customer’s satisfaction is our number one priority.

For our customers that are interested in keeping their mechanical systems operating at their peak performance we offer a Service agreement. This agreement is very beneficial to the longevity and efficiency of any mechanical system. The Service agreement includes a set number of inspections throughout the year that allow us to clean and inspect the equipment for possible problems before they cause your system to fail. With your enrollment in this service plan you are considered a Preferred Customer, and will receive priority service over non-service agreement holders, no overtime charges, a 10% discount on all repair parts installed, and Peace of mind knowing you system has been inspected and tested for deadly, odorless, and poisonous carbon monoxide gas.

We know there are many choices when it comes to your HVAC system needs and we sincerely appreciate your interest in East Tennessee HVAC & Plumbing.

MESSAGE FROM THE OWNER

Hello, my name is J.R. Capozzi and I am the president of East Tennessee HVAC & Plumbing Inc.  Whether you are a long-standing customer of East Tennessee HVAC & Plumbing Inc, or we are meeting for the first time, it is imperative to me that you know everything you can about us.  Here at East Tennessee HVAC & Plumbing Inc. we realize that believing in a contractor is a tremendous act of trust.  We want you to know that each of us is here to make you smile, and your complete satisfaction is our unconditional goal.  If you ever have a question or we can assist you in any way, you can have the peace of mind that we will promptly and efficiently handle your heating and cooling needs.

East Tennessee HVAC & Plumbing Inc opened its doors for business in 2002 and has rapidly become a thriving leader in our industry.  I am proud to have been in the heating and cooling repair industry for over Twenty Five years.  I and my team remain dedicated to the old-fashioned values of professionalism, honesty, integrity and quality.

A large percentage of our work comes through referrals.  That means a lot to me, and I think it says a lot about the way we do business, and the kind of service we provide.  I feel there is a great value in small business.  We can provide that personal touch that so often you cannot get from a larger company.  We aim for a higher level of integrity, along with personalized service.  I think this is important to a lot of people.  We firmly believe your family’s comfort is our foremost priority.

Although we are a growing company, we are still a family owned and operated business, and will never lose the personal contact we now have with our customers.  We always offer personalized service and are dedicated to professionalism and quality workmanship to obtain 100% customer satisfaction.

We would like to thank you for your interest in our Company, and invite you to tour our website and explore the opportunities that await you as a customer of East Tennessee HVAC & Plumbing Inc.

We’re excited about the future of East Tennessee HVAC & Plumbing, Inc, and you can be sure that when you allow us to work for you we will do everything possible to be sure you receive the highest level of service – our reputation depends on it!  I sincerely care about you, our valued client, and will strive to provide you with the best customer service possible.  If you ever feel something is not right, please call me, I want to know about it!

If you have any questions or if we can assist you in any way, please contact us at 423-420-6440.  We look forward to serving you in the near future.

JR CAPOZZI

President,

East Tennessee HVAC & Plumbing Inc

OFFICE:

East Tennessee HVAC and Plumbing

160 Big Creek RD
Madisonville, TN 37354
Phone: (423) 420-6440
Website: www.etnhvac.com

INDOOR AIR QUALITY

Take a deep breath. You love your home, but do you love the air inside it? East Tennessee HVAC and Plumbing offers a number of ways to clean and freshen the air in your home so you can breathe easier without compromising comfort. A … [Read More....]

FINANCING

Promotional financing options¹ can help you get what you really want or need You don't have to let a small budget keep you from getting what you really want or need. That's why EAST TENNESSEE HVAC & PLUMBING, INC. offers promotional … [Read More....]

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