East Tennessee HVAC & Plumbing, Inc. is a Family owned and operated Company with over 30 years experience in the HVAC and Plumbing business and has been proudly serving Monroe County and the surrounding area since 2002. East Tennessee HVAC & Plumbing, Inc. is a licensed and insured company that specializes in residential & commercial applications, both new and replacement installations and we service all makes and models of HVAC and refrigeration equipment. More importantly, we are committed to providing the best heating, air conditioning and plumbing service possible to our customers in Monroe County and the surrounding area. Our team is committed to making your experience with East Tennessee HVAC & Plumbing, Inc. a pleasant one with on-time exceptional customer service. We are in business to serve you, our Customer, not equipment. We are committed to your satisfaction, which means we strive to make you 100% happy with our services. This also means that we take extra precautions to leave your home clean and orderly, for example, we will always clean up after ourselves so that you won’t have to and we will always wear medical shoe covers in your home; they may not be fashionable, but your carpet & floors will stay clean!
Our team is dedicated to offering service long after your system has been installed because we want our customers to have the best service available to maintain maximum comfort and efficiency. In fact, did you know over 90% of our work comes from referrals from Satisfied Customers? That’s why we have introduced our REFERRAL REWARDS program, so that we can reward our customers that send more business our way.
East TN HVAC & Plumbing is educated and experienced in providing the exact products that fit your needs. If the system is too small, you won’t have the optimal heating and cooling efficiency, so the system will be running all the time and end up costing you more year after year. If the system is too large, it will cycle too often, causing hot and cold spots and you’ll be spending more than you need. East TN HVAC & Plumbing, Inc will match the perfect system to your home, and guide you through the selection process so you can feel comfortable and confident that your selection is the perfect solution for your home comfort needs, and your budget. When your home heating and cooling system needs upgrading or replacing, you can trust East TN HVAC & Plumbing, Inc, a licensed, insured York Dealer to handle the job for you.
Whether you are replacing parts of an older system or upgrading to a new system, you can feel comfortable knowing our trained and certified techs are working with you in mind. We take pride in offering Yorkproducts as they are the best brand on the market, and we back it up with the best installation and service. When one of our specialists visits your home, you can rest assured that we’re going to give you our best, because our customer’s satisfaction is our number one priority.
For our customers that are interested in keeping their mechanical systems operating at their peak performance we offer a Service agreement. This agreement is very beneficial to the longevity and efficiency of any mechanical system. The Service agreement includes a set number of inspections throughout the year that allow us to clean and inspect the equipment for possible problems before they cause your system to fail. With your enrollment in this service plan you are considered a Preferred Customer, and will receive priority service over non-service agreement holders, no overtime charges, a 10% discount on all repair parts installed, and Peace of mind knowing you system has been inspected and tested for deadly, odorless, and poisonous carbon monoxide gas.
We know there are many choices when it comes to your HVAC system needs and we sincerely appreciate your interest in East Tennessee HVAC & Plumbing.